Who We Are
Our website address is: https://sachawhitehead.com.
1657204 Alberta Ltd Ltd ("we", “I” or "us") is committed to protecting the privacy of our users ("you").
This Privacy Policy describes how and when we collect, use, and share information when you use our website, purchase an item or service, contact us, or otherwise interact with our services, including https://sachawhitehead.com and its related sites, services, and products.
This Privacy Policy complies with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) for EU residents, and the California Consumer Privacy Act (CCPA) for California residents.
Information We Collect
When you use our website or services, we may collect the following types of information:
Personal Information: Your name, email address, postal address, payment information, details of the product or service you purchase, and any additional information you provide (e.g., during coaching sessions or via email).
Account Information: Information provided when creating an account, such as your username, password, and profile details.
Community Contributions: Any personal information shared in online communities, such as comments and posts.
Technical Information: Your IP address, browser type, operating system, and usage data (e.g., pages visited, links clicked) collected through cookies and similar technologies.
Sensitive Information (if applicable): If shared during coaching sessions, sensitive personal data may be processed, subject to enhanced security measures.
Third-Party Tools and Services
We use trusted third-party tools to operate and enhance our services, including:
Zoom: For video calls and coaching sessions.
Stripe: For secure payment processing.
Google: For analytics and advertising.
Facebook/ Meta: For advertising and tracking via the Facebook Pixel.
Email Marketing Platforms (e.g., GHL): For newsletters, promotions, and client communication.
These tools are used in compliance with applicable data protection laws, and we share your information only to the extent necessary for their function.
Why We Need Your Information and How We Use It
We collect and use your information based on the following legal grounds:
To Provide Services: Fulfilling orders, coaching services, or providing customer support.
With Your Consent: Sending newsletters and marketing materials (you can revoke consent anytime).
To Comply with Legal Obligations: Retaining information for tax compliance or legal claims.
For Legitimate Interests: Improving services, analyzing website traffic, and developing marketing strategies (ensuring these interests do not override your rights).
Information Sharing and Disclosure
We share your information only in the following limited circumstances:
Service Providers: With third-party providers like Stripe, Zoom, Google, Facebook, and GHL to perform functions essential to our services.
Business Transfers: In the event of a sale or merger of our business, data may be transferred as part of the transaction.
Legal Compliance: To respond to lawful requests, enforce policies, or prevent fraud and security issues.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, this period is four years, unless a longer retention period is required for legal, tax, or regulatory purposes. You may request deletion of your data at any time (subject to legal exceptions).
Transfers of Personal Information Outside the EU
Your data may be stored and processed in jurisdictions outside your own, including the United States. We ensure that any transfers comply with applicable data protection laws, using safeguards like Standard Contractual Clauses (SCCs) for EU data transfers.
Your Rights
Depending on your location, you have the following rights regarding your personal data:
Access: Request access to the personal information we hold about you.
Correction/Deletion: Correct inaccuracies or request deletion of your personal data (subject to legal requirements).
Marketing Opt-Out: Withdraw consent for marketing communications.
Objection: Object to processing based on legitimate interests.
Data Portability: Request a copy of your data in a portable format.
Lodge Complaints: File complaints with local data protection authorities (e.g., the Office of the Privacy Commissioner of Canada or the European Data Protection Board).
Cookies and Tracking
We use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing campaigns.
Essential Cookies: Required for site functionality.
Analytics Cookies: To analyze user behavior and optimize services.
Advertising Cookies: For targeted advertising (e.g., Facebook Pixel, Google Ads).
You can manage or disable cookies through your browser settings. Visit our Cookie Policy for more details.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we become aware of such data collection, we will delete it promptly.
Embedded Content
Embedded content (e.g., videos, articles) from third-party websites behaves as though you visited the third-party site directly. These websites may collect your data, use cookies, and monitor your interaction. We recommend reviewing their privacy policies.
Affiliate Links
Some pages on our website may contain affiliate links, which means we may earn a commission if you click on the link and make a purchase through that link.
How Affiliate Links Work: These links track referrals from our website to the affiliate partner’s website using cookies or similar technologies. This helps the affiliate partner identify that you came through our website.
What Information is Collected: While we do not directly collect or share any personal information through affiliate links, the affiliate partner may collect data (such as your purchase details or IP address) when you interact with their site. Please refer to their privacy policies for details on how they handle your data.
Transparency: We only recommend products or services that we believe in and think will be valuable to our audience. The inclusion of affiliate links does not influence our content, and we always prioritize integrity and trustworthiness.
By using our website, you acknowledge and agree to the use of affiliate links as described above.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notices. By continuing to use our services, you agree to the updated policy.
Contact Us
For questions or concerns about this Privacy Policy or to exercise your rights, contact us at:
Email: hello [at ] sachawhitehead.com